Chloe Phone Numbers and Emails

Toll-Free Number:

  • (855) 203-0940

Chloe Email:

Customer Service
Send Message
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PissedConsumer Club

Contact Information

Chloe Website:

Chloe Help Center:

Corporate Office Address:

Chloe
28, Rue de la Baume
Paris, Paris 75008
France

Other Info (opening hours):

Other Locations:

5/7 avenue Percier,

Paris, France 75008, FR


645 5th Ave, 5th Floor,

New York, NY 10022 US


296 Regent Street, Walmar House,

Londres, Angleterre W1B 3AP, GB


Via Benigno Crespi, 26,

Milan, Lombardie 20159, IT


Emirates Towers Offices, 36th Floor, Trade Center 2,

Dubaï PO Box 27156, AE


1228 Yan An Zhong Road, Suite 701-708,

Tower 3, Jing An Kerry Center,

Shanghai, China 200041, CN


1-4, Kojimachi, Chiyodu-ku, 7F Hanzomon First Building,

Tokyo, Japon 102-0083, JP



Hours:

Monday - Friday: 9 am - 7 pm ET

Saturday: 10 am - 5 pm ET

More contact details

Chloe Rating Based on 3 Reviews

Rating details

2.5
more details
Style and Design
Value for money
Product or Service Quality
Price Affordability

Rating stats

Rating trend

Summary of Chloe Customer Service Calls

49 TOTAL
CALLS
01:41 AVG CALL
DURATION
14% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Chloe?

Return/ Replace Question:

  • “Return”
  • “Shoe replacement”
  • “Need replacement charm for Nile bag”

Product/ Service Question:

  • “Purse broke”
  • “Complain about the product”

Shipping and Delivery Question:

  • “Need to waive signature upon delivery”
  • “Size 8 feels like a 7”
  • “Lost parcel”

Request for Information Question:

  • “Question on order I want to place”
  • “Have questions”
  • “Question about strap”

Account Question:

  • “Advance was sent to the wrong account”

Other Question:

  • “I got 4 dresses the same color”
  • “Penelope chain attachment issue”
  • “Repair”

About

Related Companies

Richemont, Cartier, Montblanc, Cartier Australia, Van Cleef And Arpels

Summary

Chloe is a luxury fashion house. It was founded by Gaby Aghion in 1952. Its headquarters is based in Paris, France. Chloe offers ready-to-wear apparel, bags, shoes, and children’s wear. There is also a large stock of accessories including small leather goods, jewelry, sunglasses, and scarves. The company accepts most major credit cards including Visa, MasterCard, American Express, and Discover. Buyers can return any item within 10 calendar days from receiving the products for a full refund of exchange. To return products it is necessary to complete an online return form. There are Chloe locations in New York, Hong Kong, Dubai, Tokyo, and Shanghai.

Chloe reviews and complaints

Chloe is ranked 148 out of 1478 in Jewelry and Accessories category

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