Contact Chloe Customer Service
Chloe Phone Numbers and Emails
Toll-Free Number:
-
(855) 203-0940
Chloe Email:
Contact Information
Chloe Website:
Chloe Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Locations:
5/7 avenue Percier,
Paris, France 75008, FR
645 5th Ave, 5th Floor,
New York, NY 10022 US
296 Regent Street, Walmar House,
Londres, Angleterre W1B 3AP, GB
Via Benigno Crespi, 26,
Milan, Lombardie 20159, IT
Emirates Towers Offices, 36th Floor, Trade Center 2,
Dubaï PO Box 27156, AE
1228 Yan An Zhong Road, Suite 701-708,
Tower 3, Jing An Kerry Center,
Shanghai, China 200041, CN
1-4, Kojimachi, Chiyodu-ku, 7F Hanzomon First Building,
Tokyo, Japon 102-0083, JP
Hours:
Monday - Friday: 9 am - 7 pm ET
Saturday: 10 am - 5 pm ET
Summary of Chloe Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Chloe?
Return/ Replace Question:
- “Return”
- “Shoe replacement”
- “Need replacement charm for Nile bag”
Product/ Service Question:
- “Purse broke”
- “Complain about the product”
Shipping and Delivery Question:
- “Need to waive signature upon delivery”
- “Size 8 feels like a 7”
- “Lost parcel”
Request for Information Question:
- “Question on order I want to place”
- “Have questions”
- “Question about strap”
Account Question:
- “Advance was sent to the wrong account”
Other Question:
- “I got 4 dresses the same color”
- “Penelope chain attachment issue”
- “Repair”
About
, , , ,
Chloe is a luxury fashion house. It was founded by Gaby Aghion in 1952. Its headquarters is based in Paris, France. Chloe offers ready-to-wear apparel, bags, shoes, and children’s wear. There is also a large stock of accessories including small leather goods, jewelry, sunglasses, and scarves. The company accepts most major credit cards including Visa, MasterCard, American Express, and Discover. Buyers can return any item within 10 calendar days from receiving the products for a full refund of exchange. To return products it is necessary to complete an online return form. There are Chloe locations in New York, Hong Kong, Dubai, Tokyo, and Shanghai.
Chloe is ranked 148 out of 1478 in Jewelry and Accessories category
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